Terms of services

Terms & Conditions

By accessing or using The Cloud Bedding, you agree to the following terms:

  1. General

    • These terms govern your use of our website and products.
    • We may update these terms at any time without prior notice.
  2. Products & Orders

    • Product descriptions and prices may change without notice.
    • We reserve the right to refuse or cancel any order.

  3. Pricing & Payments

    • Prices are subject to change without notice.
    • Cash on Delivery (COD) is available across Pakistan.
    • Orders above Rs. 10,000 require a 20% advance payment to confirm the order.
    • Customers who pay the required advance receive a 5% discount on the total order value.
    • The remaining balance can be paid upon delivery.

     

  4. Shipping & Delivery

    • We aim to ship orders promptly, but delivery times may vary.
    • Any customs duties or additional fees are the customer's responsibility.
  5. Returns & Refunds

    • Returns are accepted within 7 days 
    • Refunds are processed after inspection of returned products.
  6. User Responsibilities

    • You agree to use our website and products lawfully.
    • Unauthorized access or misuse may result in restricted access.
  7. Intellectual Property

    • All website content is the property of The Cloud Bedding and cannot be used without permission.
  8. Limitation of Liability

    • We are not responsible for any adverse skin reactions; always conduct a patch test.
    • Our liability is limited to the product purchase price.
  9. Privacy Policy

    • Personal information is collected and used as per our privacy policy.
    • We take security measures but are not liable for breaches beyond our control.
  10. Governing Law

  • These terms are governed by applicable laws, and disputes will be resolved in the appropriate jurisdiction.

By using our website and purchasing our products, you agree to these terms.